Why Unified Communications?
Unified Communications ensure maximum uptime and performance for VoIP phone systems, Melbourne. They provide substantial advantages over traditional telephony. There's no need to hire a separate telecoms provider because all of your telephone needs are managed through your data network, saving you time and money on traditional local and international calls. You'll also save money by not having to set up and maintain costly specialised switching equipment and phone lines.

VoIP Phone Systems
F7IP Tel combines your telephony with a full suite of collaboration features such as video, instant messaging, presence, and web conferencing. IP Tel powered by Broadsoft or RingCentral is the perfect solution for organisations looking to accelerate productivity with a proven collaboration tool set.
SIP
F7SIP is a smart and cost-effective way to connect your business to the PSTN (Public Switched Telephone Network). SIP Trunks are IP-based connections, allowing you to make calls from existing VoIP phone systems Melbourne. . They are highly scalable and will seamlessly grow alongside your business.
National Inbound Services
F713, 1300, or 1800 numbers provides a single point of contact for your business. It allows you to better manage your inbound calling experience, by making it simple for customers to get in touch with you. Route any caller to the location most convenient to them, with an easy-to-remember number.
MS Teams Phone
F7Teams is the only product that has the full suite of features that allow you to; make and receive voice and video calls inside and outside your business, work on documents with colleagues live, and have team chats all in one location. It is the final piece of the perfect collaboration and communication puzzle. Teams Phone are better suited to medium to large organisations with higher call volumes.
Traditional Voice
F7Allow F7 to manage your conventional on-premise voice service for you. Working with high-end vendors like Cisco, our team will ensure that a higher-quality telephone network is implemented with minimal hardware modifications. By having a single supplier manage this element of your organisation across all of your locations, you may drastically cut your total telecommunication expenses while also reducing administration. You'll get a regular, easy-to-understand graphical analysis that breaks down all relevant expenses and activities, giving you total insight through in-depth measurements and information that will help you make better decisions.

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Setting up VoIP Phone Systems Melbourne
Regardless of the size of your enterprise, you can choose between three types of VoIP phone systems –
- Business Lines – Individual lines with dedicated numbers directed to dedicated phones. This is recommended for small businesses with 2 – 3 employees.
- Hosted PBX System – The PBX system is hosted on off-site servers managed by us. This is a highly customisable service with line hunts, attendants, and music on hold. Small businesses can choose hosted PBX systems because of the low infrastructural cost.
- SIP – For businesses with an existing IP-enabled PBX system, SIP can enable extra features if the PBX system supports them.
Get ready to reduce VoIP costs!
Frequently asked questions
You do not need anything to set up a VoIP phone system. We will set up your system from scratch if you need it.
First, we’ll assess your business needs, and then suggest the best solution for you. We could simply upgrade your existing system to VoIP, so there is not much extra cost.
Ask us for the best option for you.
Yes. VoIP phone systems are cheaper to use than regular phones in the long run as the only cost you incur is the initial cost of setting up and the cost of internet services.
Regular phone systems require you to subscribe to periodic plans with benefits, whereas VoIP systems are only an initial cost.
During a power outage, connecting calls with our VoIP phone system may not be possible as it relies on internet connectivity. Unless you have a backup power source for your router and Power over Ethernet (PoE) devices, maintaining internet access is unlikely.
To address this, you can instruct our VoIP provider, Nextiva, to forward calls to a cell phone or voicemail box. This ensures a seamless customer experience without busy signals or rejected calls
It could take anywhere from one day to a couple of days.
The time taken depends on the existing IT infrastructure. We can install your VoIP phone system within a day on an existing frame of IT infrastructure. However, if you require other services, we may take longer depending on the other requirements and time to integrate all your systems seamlessly.
Contact us for more services.
Yes. The voice data packets sent over VoIP are encrypted with an IP transport protocol called Secure Real-Time Transport Protocol (SRTP). This system applies Advanced Encryption Standard (AES) that has additional security against cyber attacks.
Apart from SRTP, there is another layer of encryption called Transport Layer Security (TLS) or SIP over TLS to protect your voice data packets.
We are quality providers and offer both TLS and AES encryption.
No, there are no practical limitations on our business voice service. But there can be some factors to consider, including –
- Internet Connection Reliability
- Bandwidth Requirements
- Power Outages
- Emergency Services Limitations
- Latency and Jitter